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Complaint Process
Procedure for Addressing Complaints and Reports of Illicit Conduct
At RTB Hedge Funds, we are steadfastly dedicated to upholding the pinnacle of ethical integrity and adhering to all legal and regulatory mandates. We recognize the critical need for a robust framework to tackle reports of unlawful behavior. This section delineates our meticulous complaint resolution process, guaranteeing transparency, accountability, and swift responsiveness.
Reporting Guidelines:
Should you need to report an incident or concern, we invite you to submit a comprehensive email to info@rtbhedgefunds.com. We urge you to provide exhaustive details to support an in-depth investigation. Alternatively, you may reach out through our Live Chat feature.
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Email: support@rtbhedgefunds.com -
Location: Titiwangsa, 53200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia